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Video Order FAQs:

  • Please expect 24-48 hours to receive your video once you've paid for your order. Wait time varies depending on the size of the race.

  • You must pay for your video(s) at the time you place your order to secure your spot on the list. If you do not pay, your order will continue to be bumped to the bottom of the list until payment is received.

  • You can submit an order and a payment for more than one video at a time.

  • Videos are sent via text (iPhone only), Dropbox (email), or Facebook Messenger.

  • Videos are $15 each or $25 for the regular speed and slow motion.

  • In the event that we miss your video at a race, we will refund you as soon as possible and give you one credit for a free regular video and slow motion.

  • We do allow video previews for a fee of $5. If you decide to purchase, it will be taken off your total at checkout. Message us here to request a preview.

  • You must pay the Commercial Use price for each video you plan to use in advertising and marketing videos produced by other media/marketing businesses and individuals.

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